Answers to the questions you'd actually ask.

You pick a treatment, answer a short set of health questions online, and a licensed US physician reviews your information. If treatment is appropriate, they write the prescription and your medication ships to your door in plain packaging. The whole intake takes about 5 minutes. No office visit, no waiting room, no awkward conversation.

For most states, no. Maro uses asynchronous telehealth — a clinician reviews your intake on their own time and messages you if they need more. A small number of states require a quick live visit by law, and if yours is one of them, we'll let you know during intake and make it painless. Either way, you're not blocking off your calendar for this.

Yes. Every prescription is reviewed and written by a licensed, board-certified physician in your state. We partner with established clinical networks that credential and monitor every provider. No chatbots. No algorithms. A real person reviews your health information.

Yes. Telehealth prescribing is fully legal and regulated at both the federal and state level. Every Maro prescription is written by a physician licensed in your state, and every medication is filled by a US-licensed pharmacy. We operate within the same standards as any other telehealth provider.

Yes. Once you're a patient, you can message your clinician anytime through your secure account for questions, dose adjustments, or follow-ups. You're not on your own after the first shipment — ongoing access is included in every plan.

Maro is built specifically for men — a tighter catalog of treatments that matter, without the bloat of primary care, mental health, and skincare upsells. Clean pricing, fast intake, real clinicians, and nothing you don't need. If you want a focused experience designed around how men actually want to handle this, that's what we built.

All 50. Maro is available nationwide. Availability of specific treatments can vary slightly by state based on local telehealth and prescribing rules, and we'll let you know during intake if anything applies to your state.

Maro is for adult men 18 and older in the United States. During intake, you'll share your health history, current medications, and anything else that helps your clinician recommend the right option. Most men who complete intake are a good fit for at least one of our treatments.

In most cases, yes. List everything you're currently taking during intake — your clinician will review it to make sure your Maro treatment is a good fit alongside anything else. This is exactly the kind of check a good in-person doctor would do.

If a physician determines a specific treatment isn't the right fit, they'll often recommend a better-suited option or explain what would be a more appropriate next step. If no Maro treatment is a fit, you won't be charged for medication. Your safety comes first.

Four categories today: ED (sildenafil and tadalafil), Hair Loss (a 3-in-1 daily pill combining finasteride, minoxidil, and biotin), GLP-1 weight loss (semaglutide and tirzepatide), and Performance (Sermorelin injectable). Each has its own page with dosing, pricing, and clinical detail.

The active ingredients in every Maro treatment are FDA-approved. Some formulations — like our 3-in-1 hair loss pill, compounded GLP-1s, and Sermorelin — are compounded, meaning a US-licensed pharmacy prepares them to a specific dose or combination. All prescriptions are filled by licensed US pharmacies operating under state and federal oversight.

Compounded medications are prepared by licensed US pharmacies to match a specific prescription — a particular strength, a combination of active ingredients, or a specific format. Compounding pharmacies are state-licensed and regulated, and they follow strict quality and sterility standards. It's a well-established part of modern medicine that allows for more tailored formulations than mass-produced options.

No. Compounded semaglutide and tirzepatide contain the same active ingredients as Ozempic®, Wegovy®, Mounjaro®, and Zepbound®, but they are prepared by compounding pharmacies rather than the brand-name manufacturers. Maro is not affiliated with Novo Nordisk or Eli Lilly. Our physicians may prescribe compounded formulations when clinically appropriate.

Share your preferences during intake — your clinician will factor them in alongside your health history and recommend the option that's the best fit for you. It's a collaborative call, not a menu.

Most side effects across our treatments are mild and temporary when they occur. Details specific to each medication are covered on the relevant treatment page, and your clinician will review your full health history before prescribing to make sure the option they recommend is a good fit for you.

Yes. All data is encrypted and handled in full HIPAA compliance. Your health information is never shared with advertisers or sold to third parties. The only people who see your medical information are you and your clinician.

Yes. All medication ships in plain, unmarked packaging with no indication of what's inside or where it's from. No logos. No treatment names. Nobody looking at your mail would know what it is.

Pricing varies by treatment and plan length, and we work to keep it competitive. Your exact cost is shown clearly before you commit — no hidden fees, no surprise charges. See the pricing page for details on each category.

Maro doesn't bill insurance — you pay directly, which means no claims, no EOB statements, and no records sent to your insurance company. Your treatment stays between you and your clinician. Depending on your plan, you may be able to submit your Maro receipts to your HSA or FSA provider for reimbursement.

Yes. No contracts, no commitments, no cancellation fees. You can pause, adjust, or cancel your plan at any time through your account or by contacting support.

Most orders arrive within 3 days. Prescriptions are usually reviewed the same day you complete intake, and approved orders ship immediately from our partner pharmacy. You'll get tracking as soon as it leaves the pharmacy.

We ship to residential and business addresses across the US. PO boxes and APO/FPO addresses can be supported depending on the carrier and the treatment — enter your address during intake and we'll confirm.

No signature is required. Packaging is plain and unmarked, so it can sit safely at your door like any other delivery until you get to it.

ED pills and the 3-in-1 hair loss pill are shelf-stable and don't need refrigeration. Injectable GLP-1s and Sermorelin ship cold in insulated packaging and should be refrigerated once you receive them. Full storage instructions come with every shipment.

Refills are automatic based on your treatment plan. You'll be notified before each shipment so you can adjust, skip, or cancel if needed. You're never locked in — the schedule is designed around your convenience.

Contact us at hello@marorx.com and we'll work with you and the pharmacy to make it right. We take fulfillment seriously.